Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, delivery address, and payment information when you register or place an order. We also automatically collect usage data, device information, and location data (with your permission) to provide and improve our services.

2. How We Use Your Information

We use the information we collect to process and deliver your orders, send order confirmations and updates, personalise your deal recommendations, improve our app and services, communicate with you about promotions (with your consent), and comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with delivery drivers (limited to what is necessary for delivery), suppliers fulfilling your order, payment processors, and service providers who assist in operating our platform — all under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information at any time through the app settings or by contacting us. You may also opt out of marketing communications by clicking "unsubscribe" in any email or updating your notification preferences in the app.

6. Cookies

Our app and website use cookies and similar technologies to enhance your experience, analyse usage, and deliver relevant content. You can control cookie preferences through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@marketdeals.co.za.